Simple earthquake relief insurancefor New Zealandhouseholdssmall businessbig businessrentershome ownersCorporates New Zealand
Supporting your earthquake recovery
At Bounce, we aim to settle claims swiftly and efficiently. For residential customers, we aim to settle claims within 5 working days. For commercial customers, our goal is to complete the process within 15 working days after receiving your confirmation of loss.
Bounce responds with speed because it relies on independent GeoNet data to determine the intensity of the shake in your location. If the earthquake shake intensity meets the trigger threshold and you complete the loss declaration confirming damage/costs, we will proactively begin processing your claim.
Payments for resilience and recovery
Imagine experiencing an earthquake and receiving a payout that you can use to support your recovery. If an earthquake of a certain intensity occurs and you confirm to your best believe that you had incurred costs, you will receive a payment to fast-track your recovery. Having cash on hand allows you to respond to immediate expenses and ensures you can focus on the things that matter most for your recovery.
Homeowner and renters.
Covering your additional costs of getting your family back on the road to recovery.
Employee Benefit.
Reducing financial stress and strengthening your wellbeing programme by supporting your employees to recover from a large shake.
Business owner.
Supporting your business continuity and your balance sheet during a crisis with an upfront cash payment.
Here's how it works.
Our claims process is simple! If there is an earthquake in your area, we use independent GeoNet data to determine the intensity of the shake. If it meets the trigger threshold, we'll notify you that we've started your claim. Simply text or email back to confirm, to the best of your belief at the time, that you've experienced additional costs or damage. There's no need to engage an assessor, supply evidence, or pay an excess. It's our goal to have valid claims paid within 5 working days of you providing us with confirmation of loss and your bank details.
No complex and lengthy claims processing - just the Bounce commitment.
Proactive claims, no assessors, no delays, & no excess.
5 key benefits of Bounce Earthquake Relief Insurance:
1. *Claim settlement: Following an earthquake event, our goal is to have valid claims paid within 5 working days of you providing us with confirmation of loss and your bank details.
2. Independent Data Trigger: We monitor GeoNet earthquake data and proactively reach out to you when GeoNet confirms an earthquake near you that meets the trigger threshold.
3. No excess to pay: You don't need to pay an excess to get your cash settlement. You can even use the payout for other insurance claim excesses.
4. Transparent claims process: We've removed the complexity of managing a claim. No need for assessments or upfront evidence, just confirmation that you have been financially impacted.
5. Spend your payout flexibly: Use the funds to cover all those additional uninsured costs. You understand your needs best, so how you spend the payout is your choice.
*For customers with a Commercial Policy, our goal is to have claims paid within 15 working days of you providing us with confirmation of loss and your bank details.
$10K
Recovery payment for individuals, households, and businesses
$20K
Recovery payment for individuals, households, and businesses
$50K
Recovery payment for businesses